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Cookies Policy

This Cookies Policy explains how Frumzi Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Frumzi Casino operates under a licence issued by the Comoros Autonomous Island of Anjouan (AOFA) with reference number ALSI-202411077-FI2.

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device or remember information about a visit. Cookies can support essential website functions, help us understand how the website is used and assist with the delivery of relevant content.

Some cookies are set directly by Frumzi Casino. Other cookies may be set by third-party service providers that perform services on our behalf or provide functions used on the website. These providers may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The time a cookie remains active can vary according to its purpose and the settings used by the website or service provider.

We may also use technologies that perform a similar role to cookies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed.

2. How we use cookies

Cookies may be used for several purposes connected with the operation and improvement of the Frumzi Casino website. The particular cookies used may change over time as our website, features and service providers change. We aim to use information collected through cookies in a proportionate and responsible manner.

Essential cookies

Essential cookies are needed for core website functions. They may help the website load correctly, maintain a secure connection, remember information during a session and support account or access functions. These cookies can also assist with fraud prevention, security monitoring and the protection of the website against misuse. If essential cookies are blocked, some parts of the website may not work properly.

Functionality cookies

Functionality cookies allow the website to remember choices and preferences. For example, they may help remember language, display or other settings selected during a visit. These cookies are intended to make the website easier to use and may reduce the need to repeat the same choices.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how visitors move through the website, whether content loads correctly and whether errors occur. We can use this information to measure performance, identify areas for improvement and make the website more useful.

Security and compliance cookies

Certain cookies may be used to support security, identity checks, responsible access controls, fraud detection, transaction protection and compliance processes. These technologies may help us identify unusual activity, protect accounts and maintain the integrity of our services. Information collected for these purposes may be combined with other information where permitted by law.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, advertising or marketing cookies may be used to understand interactions with promotional content, measure campaigns or show content that may be more relevant to your interests. These cookies may be placed by us or by selected third parties. We do not suggest that marketing cookies guarantee that content will be suitable or relevant to every user.

3. Information collected through cookies

Depending on the type of cookie and your settings, cookies may collect information such as your device type, browser type, operating system, approximate location, language preference, pages viewed, links selected, session times, referring website, general interaction information and certain technical identifiers. Cookies do not usually contain information such as your full name or account password in plain text.

Information collected through cookies may be linked with other information we hold about you when this is necessary for security, account administration, service operation, legal compliance or another permitted purpose. We handle this information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may use aggregated or de-identified information for reporting, analysis, security and service improvement. Information is retained only for as long as reasonably required for the purpose for which it was collected, subject to legal, regulatory, operational and security requirements.

Third-party services used on the website may collect information directly through their own cookies or similar technologies. Their handling of information is governed by their own policies. You should review those policies where you want more information about how a third party collects, uses or shares data.

4. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept, reject or manage certain non-essential cookies. Your choices may be stored in a preference cookie so that the notice does not need to be shown repeatedly.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser settings differ, so you should consult the help or support information for your browser or device.

  • Blocking essential cookies may prevent parts of the website, account areas or security features from operating correctly.
  • Deleting cookies may remove saved preferences and require you to make your choices again.
  • Changing browser or device settings may affect other websites and services, not only Frumzi Casino.
  • Opting out of marketing cookies may not stop all advertising, but it may reduce the use of cookies for personalised advertising.
  • Cookie controls may need to be applied separately on different browsers, devices or user profiles.

Where a consent tool is available, you may be able to change your preferences at a later time by using the relevant cookie settings link or by clearing the preference cookie. If you cannot find a way to update your choices, you can use your browser controls. Some cookies required for security, fraud prevention, account operation or legal compliance may continue to be used even if optional cookies are declined.

Cookie choices do not necessarily control all information collected through other technologies or through your account activity. If you want to understand how personal information is handled more generally, please refer to the Frumzi Casino Privacy Policy.

5. Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you remain aware of how cookies are used.

This policy does not override any applicable law, regulation, licence condition, privacy notice, website terms or responsible gambling requirement. If there is a conflict between this policy and a mandatory legal or regulatory requirement, the mandatory requirement will apply to the extent of the conflict.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the customer support or privacy contact options made available on the Frumzi Casino website. Do not send sensitive account information through an unsecured channel unless you are asked to do so through an official support process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, we will seek consent through the relevant notice or preference mechanism.